Operationts Management SYLLABUS, Fall 2016
Lecturer: Jing Gu Class: 9:00 a.m. - 12:00 a.m.Thursday
Email:476856855@qq.com Phone: 1391 3903 154
Course Description:
This course discusses the factors necessary for the successful Operations management.Topics include Competitiveness, Strategies, Production and Service Design, Strategic Capacity Planning, Process Selection and Facility Layout, Location Planning and Analysis and Quality management.
Required Textbook:
William J. Stevenson, Operations Management 11nd Edition, 机械工业出版社, 2011.
Grading:
Presentation20%
Attendance10%
Final Exam70%
Course Topics:
Introduction to Operations Management (6 courses)
Introduction
Process Management
The Historical Evolution of Operations Management
Operations Today
Key issues for Today’s Business Operations
Competitiveness, Strategy, and Productivity (6 courses)
Missions and Strategies
Operation Strategy
Transforming Strategy into Action
Productivity
Product and Service Design (6 courses)
Idea Generation
Legal and Ethical Considerations
Global Product and Service Design
Environmental Factors
Phases in Product Design and Development
Designing for Production
Service Design
Operations Strategy
Strategic Capacity Planning for Products and Services (6 courses)
Defining and Measuring Capacity
Determinants of Effective Capacity
Strategy Formulation
Additional Challenges of Planning Service Capacity
Developing Capacity Strategies
Evaluating Alternatives
Operations Strategy
Process Selection and Facility layout (6 courses)
Process Selection
Process Strategy
Facilities layout
Designing process layouts
Location Planning and Analysis (6 courses)
General Procedure for Making Location Decisions
Identifying a Country, Region, Community, and Site
Service and Retail Locations
Evaluating Location alternatives
Quality Management (6 courses)
The evolution of QM
Quality Certification
TQM
Quality Tools
Operation Strategy